Shipping policy

Shipping Charges

Shipping charges are calculated based on the shipping weight of the item(s) purchased. The actual weight of the item may be lower than the shipping weight because shipping weight includes the dimensional weight of the item(s). Dimensional weight is used by all small package carriers (i.e. large light items like a plastic tote ship as if they weigh much more than they actually do). Organize-It ships via Fed Ex, UPS or USPS at our discretion. We use the shipping weight to calculate shipping costs because we have found this to be the best method to attain fair and accurate shipping costs. We do not charge based on order value because it does not accurately reflect the actual shipping costs. We also do not artificially inflate our prices to account for shipping charge deficiencies.

Less Than Truckload Shipping

Some shipments are simply too big or too heavy to ship via a small parcel carrier like Fed Ex. In these cases we have to ship items using an LTL (less than truckload) carrier.
Items requiring this type of delivery will be noted on the individual item page. These trucking companies require you to be home for delivery. They will call you to set a delivery appointment and will deliver the items to the curb near your home.
We will use a carrier with a lift-gate to make delivery easier. If you would like the item delivered inside your home (first floor only) you may purchase inside delivery for $100.00.
Complicated inside delivery or on any floor other than ground level will require additional charges which can be quoted before delivery.

In Store Pick Up

You may elect to pick your order up if you live in the area. Our shopping cart will automatically show this shipping option for eligible products. Your order will be ready for pick up at our warehouse usually within 24 hours.
For more information about where our store is located, please visit our Contact Us page. All In Store Pick-Ups must be made within three months or the items will be returned to stock and the order cancelled.

Drop Ship

Drop ship means that your order, or part of your order, will be sent directly to you by the manufacturer. This is done to save shipping costs, and to help keep our prices low. You will be notified via email for any items being drop shipped to you. Drop shipped items usually add a week or two to the total shipping time and can not be cancelled once they are ordered. You may return non-special order drop ships by following our Return Policy.